Privacy Policy

Last Updated: 10 June 2026

Introduction

The Painted Wall ("we", "us", or "our") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, www.thepaintedwall.co.uk, contact us, or use our services.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

Who We Are

The Painted Wall

Email: [YOUR EMAIL ADDRESS]

Business Address: [YOUR BUSINESS ADDRESS]

Website: www.thepaintedwall.co.uk

If you have any questions about this Privacy Policy or your personal data, please contact us using the details above.

Information We Collect

We may collect and process the following information:

Information You Provide

When you contact us through our website, email, or telephone, we may collect:

Name
Email address
Telephone number
Address (where relevant to a project)
Details of your enquiry or project

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited
Time spent on pages
Referring website information

This information helps us improve our website and services.

How We Use Your Information

We use your information to:

Respond to enquiries and requests
Provide quotations and project information
Deliver our services
Communicate regarding ongoing projects
Improve our website and customer experience
Maintain website security
Comply with legal obligations

We will only use your information where we have a lawful basis to do so.

Lawful Basis for Processing

We process personal data under the following lawful bases:

Legitimate Interests

To respond to enquiries, provide quotations, and manage customer relationships.

Contract

Where processing is necessary to provide a service you have requested.

Legal Obligation

Where we are required to comply with legal or regulatory requirements.

Consent

Where you have agreed to receive marketing communications or accepted non-essential cookies.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

Understand how visitors use our website
Improve website performance
Remember preferences
Monitor website traffic

You can manage or disable cookies through your browser settings.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

Analytics

We may use website analytics services such as Google Analytics to understand how visitors use our website.

Analytics data is collected in an anonymised or aggregated format and is used solely to improve our website and services.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers where necessary, including:

Website hosting providers
Email service providers
Analytics providers
Professional advisers
Legal or regulatory authorities where required by law

Any third parties processing your information on our behalf are required to keep it secure and confidential.

Data Storage and Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no internet transmission can be guaranteed to be completely secure.

How Long We Keep Your Information

We retain personal information only for as long as necessary to:

Respond to enquiries
Deliver services
Maintain business records
Meet legal, tax, or regulatory obligations

When information is no longer required, it is securely deleted or anonymised.

Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Request data portability
Withdraw consent where consent is the basis for processing

To exercise any of these rights, please contact us.

Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page with a revised "Last Updated" date.

Contact

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

The Painted Wall

Email:

Website: www.thepaintedwall.co.uk